With ever increasing legislation affecting decision-making and people management processes in businesses today, it is critical that we are all empowered with the latest knowledge and information relating to Industrial Relations. This programme is a detailed yet simplistic guideline to the legislation and provides appropriate practices to operate within the law. It is ideal for staff in supervisory or people management positions.

Benefits

• Participants will gain an understanding all legislation affecting how we manage people in the South African context.

• The course gives an understanding of the 8 acts which we have to work with

• They will be able to apply this knowledge to effectively and appropriately manage staff

• Policies and procedures for the current world of work will be discussed

• Participants will be given guidelines for managing conflict in the workplace and techniques for managing poor performance

• The responsibilities of management in the disciplinary process will be highlighted and guidelines will be provided regarding the CCMA and how to prepare for Arbitration

Programme Overview

The industrial relations training is a 2-day programme. Participants are encouraged to participate actively and apply this critical knowledge to ensure appropriate compliance. Each participant will receive a manual, which contains reference to the latest legislation and guidelines for appropriate practices. This training programme is accredited with the Services SETA.

For many people there has been a missed opportunity to learn the essence of successfully operating in the world today. The Lifeskills Programme covers some of these most essential skills and techniques that greatly enhance motivation and personal effectiveness. It’s everybody’s right!

Benefits

• Participants use the knowledge to immediately improve their communication and their ability to operate within groups and teams

• They apply methods to enhance their emotional intelligence

• Individuals become much more motivated and are able to work towards individual and common goals

• They are able to manage their finances much more effectively and reduce the burden of debt

• Participants gain insight into the importance of business professionalism and customer service

• HIV/Aids module can also be included where required.

Programme Overview

The content is facilitated over a two-day programme. It includes many experiential exercises allowing the participants to apply and integrate the learning into their every day lives. The principles of emotional intelligence, goal orientation, personal finance and business etiquette are emphasized. Ideally the two days will be run at least 6 month apart.

This programme is accredited with Services Seta.

Through managing performance appropriately organisations are able to ensure that their employees meet and hopefully exceed the strategic objectives of the company. Performance management meets the needs of both the individual and the organisation by maximising employee satisfaction and at the same time increasing output. This intervention is designed to support individuals who fulfil the appraiser role.

Benefits

• The programme provides guidelines for establishing a more structured, unbiased and effective assessment process

• It ensures that objectives and targets are set in order to meet the individual and company goals

• In light of the Skills Development Act it provides clarity on training needs

• Guidelines for building a balanced scorecard are provided

• Participants will receive material to customise a performance management system

Programme Overview

This intervention is a 1-day programme for Managers required to carry out performance management processes and a three hour intervention for employees. It has proven to motivate managers, supervisors and team leaders to instil an appropriate performance culture within the organisation. It provides a framework, which ensures commitment towards meeting the company’s strategic goals.

Maximum 12 delegates.